CANCELLATION POLICY
Cancellation & No-Show Policy We value your time and ours. To ensure we can best serve all clients, we require notice for any appointment changes. Cancellations or reschedules must be made at least 24 hours in advance of your scheduled appointment. Appointments canceled with less than 24 hours’ notice will be subject to a fee of 50% of the scheduled service. No-shows (failure to arrive without notice) will be charged 100% of the service cost. Clients who arrive more than 10 minutes late may have their service shortened or rescheduled and may be subject to a late cancellation fee. For services requiring extended time, advanced treatments, or multiple providers, a 48-hour notice may be required and/or a non-refundable deposit may be collected at booking. We understand emergencies happen and will always do our best to be compassionate while maintaining fairness for our providers. Thank you for respecting our policy and supporting our small business.